RETURN AND EXCHANGE
Returns
Initiate Your Return:
To initiate a return request, please click the button below. Provide your order details and reason for return.
Pack and Ship:
Carefully pack the items in their original packaging, ensuring they're unworn, unused, and in their original condition. Attach the return label provided by us.
Return Inspection:
Once we receive your return, our team will inspect the items to ensure they meet our return policy criteria.
Refund or Exchange:
Depending on your preference, we offer a refund to your original payment method or an exchange for a different size (Only size exchanges are available). Refunds are processed within 7 business days.
Please note the following important points:
- Items should be returned in their original packaging and with all tags intact.
- We do not accept returns on items that are personalised, altered, or non-returnable due to hygiene reasons.
- Return shipping charges may apply and will be deducted from your refund amount
At Royale Impero, we are dedicated to your satisfaction and aim to provide you with the best shopping experience. For further details on our return policy and any specific conditions, please refer to our website or contact our customer support team