HELP CENTER
How Can We Help?
We'd love to hear from you!
We're available 7 days a week, Monday to Friday from 10 am to 6 pm IST and weekends from 9 am to 5 pm IST.
We can be reached via email at care@royaleimpero.com
Customer Care Number: 18002030100
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SHIPPING
Free shipping above ₹3000 purchase
Avail free shipping on all orders above ₹2000. For orders below this amount, standard shipping charges will apply. Enjoy the convenience of doorstep delivery without any additional cost when you shop for ₹2000 or more. Cash on Delivery (COD) orders, an additional fee of ₹150 is applicable.
- 1-Day Dispatch:Â We ensure swift order processing with dispatch within 1 day.
- 5-9 Days Delivery:Â Our standard delivery time is 5-9 working days, varying based on your location.
Delivery Timelines
- Metro cities:Â 2-4 Days
- Other Cities:Â 4-5 Days
- Regions high up north, such as Punjab, UP, J&K, etc:Â 5-7 Days
Note:Please note that the above shipping terms apply only to specific orders and may be subject to change.
RETURN
Here's how our return process works:
- Initiate Your Return:Â Contact our customer support team or visit our website to initiate a return request. Provide your order details and reason for return.
- Pack and Ship:Â Carefully pack the items in their original packaging, ensuring they're unworn, unused, and in their original condition. Attach the return label provided by us.
- Return Inspection:Â Once we receive your return, our team will inspect the items to ensure they meet our return policy criteria.
- Refund or Exchange:Â Depending on your preference, we offer a refund to your original payment method or an exchange for a different size, colour, or style. Refunds are processed within 7 business days.
Please note the following important points:
- Items should be returned in their original packaging and with all tags intact.
- We do not accept returns on items that are personalised, altered, or non-returnable due to hygiene reasons.
- Return shipping charges may apply and will be deducted from your refund amount
At Royale Impero, we are dedicated to your satisfaction and aim to provide you with the best shopping experience. For further details on our return policy and any specific conditions, please refer to our website or contact our customer support team.
PRODUCTS, FIT & CARE
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Size Guide
Find your fit
Your Fit, Your Way: Master the Art of Sizing with Our Chart
Want your new round neck tees to fit perfectly? Besides you will find our size chart.
Tailored Fit
| Size | Chest | Shoulder | Length | Sleeve length | Sleeve open |
|---|---|---|---|---|---|
| M | 20.5" | 5" | 27" | 7.5" | 6" |
| L | 21" | 5.5" | 28" | 8" | 6.5" |
| XL | 21.5" | 6" | 29" | 8.5" | 7" |
| XXL | 22" | 6.5" | 30" | 9" | 7.5" |
Regular Fit
| Size | Chest | Shoulder | Length | Sleeve length | Sleeve open |
|---|---|---|---|---|---|
| M | 21.5" | 5" | 27" | 7.5" | 6" |
| L | 22" | 5.5" | 28" | 8" | 6.5" |
| XL | 22.5" | 6" | 29" | 8.5" | 7" |
| XXL | 23" | 6.5" | 30" | 9" | 7.5" |
Relaxed Fit
Sleeve open| Size | Chest | Shoulder | Length | Sleeve length | |
|---|---|---|---|---|---|
| M | 22" | 5" | 28.5" | 7.5" | 6" |
| L | 22.5" | 5.5" | 29" | 8" | 6.5" |
| XL | 23" | 6" | 29.5" | 8.5" | 7" |
| XXL | 23.5" | 6.5" | 30" | 9" | 7.5" |
Size correspondence to your shirt (Regular Fit)
You can easily understand the measurement of a Royale tee corresponding to the measurement of your favorite shirt (Regular Fit)
| T-Shirt Size | Shirt Size (Regular Fit) |
|---|---|
| Medium [M] | 38 Size |
| Large [L] | 40 Size |
| Extra Large [XL] | 42 Size |
| Double Extra Large [XL] | 44 Size |
CARE AND MAINTENANCE
To ensure that your Royale Impero garments maintain their quality and longevity, proper care is essential. We provide comprehensive care instructions for each fabric type to help you keep your clothes looking their best. From washing and drying recommendations to storing tips, we guide you in preserving the integrity of the materials. By following our care instructions, you can enjoy your Royale Impero clothing for years to come.
DELICATE WASHING
When washing, opt for a gentle cycle with cold water to prevent colour fading and fabric damage. Use a mild detergent formulated for delicate fabrics and avoid bleach or harsh chemicals. After washing, gently reshape and lay flat to air dry. Avoid wringing or twisting the fabric. Following these steps will help ensure your delicate pieces remain in pristine condition, ready to be enjoyed time and again.
WRINKLES BEGONE: MASTERING THE ART OF IRONING
Start by checking the care label for specific ironing instructions. For most garments, set your iron to the appropriate temperature based on the fabric type (low for delicate fabrics, medium for most, and high for sturdy fabrics like cotton). Always ensure the steam function is enabled for better results.
Place a clean cloth or pressing cloth between the iron and the fabric to prevent direct contact, especially for delicate or synthetic materials. Gently press the iron on the garment, moving in smooth motions and avoiding staying in one spot for too long. For collars, cuffs, and seams, iron on the reverse side for a professional finish.
Remember, patience and proper technique are key. Take your time and allow the fabric to cool before wearing or storing it. With a little care, your clothes will be wrinkle-free and ready to make a lasting impression.
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